Privacy Policy

Last Updated: January 2025

Introduction

This Privacy Policy describes how Blok & Blvd Realty Group ("we," "us," or "our") collects, uses, stores, and shares information when you visit our website or submit forms requesting real estate services.

We are committed to protecting your privacy and handling your information responsibly. This policy is written in plain language to help you understand our practices clearly.

Geographic Scope: This website and the services described herein are intended for users located in the United States, primarily in Texas. Our real estate services are provided exclusively within the State of Texas.

Who We Are

Blok & Blvd Realty Group, a division of NoLimit Hldgs. LLC, is a real estate team operating under the umbrella of Compass RE Texas, LLC in Texas. We are committed to protecting your privacy and handling your personal information with care and respect.

Information We Collect

When you visit our website or submit forms, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Preferred contact times

Property-Related Information

  • Property addresses or locations of interest
  • Home buying or selling preferences
  • Timeline for purchasing or selling
  • Neighborhood or area preferences

Financial Pre-Qualification Information (Voluntarily Provided)

  • Estimated credit score range
  • Annual household income range
  • Desired monthly payment range
  • Current homeownership status

Website Usage Data

  • IP address
  • Browser type and version
  • Pages viewed and time spent on pages
  • Referring website or source
  • Device type and operating system

How We Use Information

We use the information we collect for the following purposes:

  • Respond to Inquiries: To answer questions, provide requested information, and follow up on form submissions
  • Provide Real Estate Services: To assist with buying, selling, property valuation, market analysis, and other real estate needs
  • Connect with Service Partners: To introduce you to trusted service providers such as mortgage loan officers, home inspectors, or contractors—only when you specifically request such connections
  • Improve Website Performance: To analyze how visitors use our website and enhance user experience
  • Send Educational Resources: To provide market updates, guides, seminar invitations, and other valuable real estate information (you may opt out at any time)
  • Comply with Legal Requirements: To meet regulatory obligations under Texas real estate law and other applicable regulations

Communications, Marketing, and Consent

Types of Communications

Blok & Blvd Realty Group may contact you through various communication channels to provide real estate services, respond to your inquiries, and share relevant information. These communications may include:

  • Phone Calls: Inbound and outbound calls to discuss your real estate needs, answer questions, schedule appointments, and provide updates
  • Voicemail Messages: Voicemail messages and voicemail drops when you are unavailable
  • Text Messages (SMS/MMS): Text messages for appointment reminders, property updates, quick responses, and time-sensitive information
  • Email Communications: Email correspondence including property listings, market reports, educational resources, newsletters, and service updates

Use of Automated and AI-Assisted Technology

To provide efficient and timely service, we may use automated technology, AI-assisted tools, and semi-automated systems with human oversight to facilitate communications. This may include:

  • Automated dialing systems for outbound calls
  • Prerecorded or artificial voice messages in voicemails
  • AI-assisted chat and communication tools that operate with human supervision
  • Automated email and text message delivery systems
  • Semi-automated follow-up systems that combine technology with personal review

Important: AI and automated tools are used to assist our team, not to replace human judgment. All AI-assisted communications operate under human oversight, and you will have opportunities to speak directly with licensed real estate professionals.

These communications comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable Texas telecommunications regulations.

How We Obtain Consent

We obtain your consent to communicate with you through the following means:

  • Website Forms: When you submit a form on our website requesting information, property valuations, seminar registration, or other services, you consent to be contacted via the methods you provide
  • Direct Inquiries: When you call, email, or text us directly to inquire about real estate services
  • Prior Business Relationships: When you have previously worked with us or expressed interest in our services
  • Client Relationships: When you engage us to represent you in a real estate transaction

By providing your contact information through any of these channels, you consent to receive communications from Blok & Blvd Realty Group via phone (including calls that may use automated dialing technology), voicemail, text message, and email, where permitted by applicable law.

Consent Is Not Required to Purchase

You are not required to consent to receive marketing calls, texts, or emails as a condition of purchasing any property, goods, or services. However, consenting to communications allows us to provide you with timely updates, market information, and personalized service that may benefit your real estate goals.

Your Right to Opt Out

You have the right to opt out of communications at any time. You may do so through the following methods:

  • Phone Calls: Ask to be placed on our Do Not Call list during any call, or contact us directly to request removal
  • Text Messages: Reply "STOP" to any text message to unsubscribe from SMS communications
  • Emails: Click the "unsubscribe" link at the bottom of any marketing email
  • Voicemail: Contact us directly to request that we discontinue leaving voicemail messages
  • General Opt-Out: Contact us using the information at the end of this policy to opt out of all marketing communications

Please note that even if you opt out of marketing communications, we may still need to contact you regarding active transactions, appointments you have scheduled, or other service-related matters.

Third-Party Service Providers

To facilitate communications and marketing activities, we work with trusted third-party service providers that assist with:

  • Customer relationship management (CRM) systems
  • Email marketing platforms
  • SMS and text messaging services
  • Phone and voicemail systems
  • AI-assisted communication tools
  • Analytics and performance tracking

These service providers are contractually obligated to protect your information, use it only for the specific services they provide to us, and comply with applicable privacy and telecommunications laws. We share only the information necessary for these providers to perform their functions.

We Do Not Sell Your Personal Information

Blok & Blvd Realty Group does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. Any sharing of information with service providers is strictly limited to facilitating the services you have requested or consented to receive.

Compliance with Telecommunications Laws

We comply with all applicable federal and state telecommunications laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and Texas state regulations governing automated communications, text messaging, and telemarketing. We maintain internal Do Not Call lists and honor opt-out requests promptly.

How Information Is Shared

We respect your privacy and do not sell your personal information. We may share your information in the following limited circumstances:

With Our Brokerage and Team

Information is shared internally with licensed agents and staff who assist in providing real estate services.

With Trusted Service Providers

We work with third-party vendors for website hosting, customer relationship management (CRM), email communication, and analytics. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

With Requested Partners

When you specifically request an introduction to a mortgage lender, home inspector, or other service professional, we will share relevant information with that partner to facilitate the connection.

When Required by Law or to Protect Rights

We may disclose information when required by law, legal process, court order, or government regulation, or when we believe disclosure is necessary to:

  • Comply with legal obligations and respond to lawful requests
  • Enforce our Terms of Service, agreements, or policies
  • Detect, prevent, or address fraud, security issues, or technical problems
  • Protect the rights, property, or safety of Blok & Blvd Realty Group, our clients, or the public
  • Respond to claims or disputes

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, sale of assets, or other business transaction involving Blok & Blvd Realty Group or NoLimit Hldgs. LLC, your personal information may be transferred to the acquiring or successor entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

What Are Cookies?

Cookies are small text files stored on your device that help websites remember your preferences and understand how you use the site.

How We Use Cookies

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website functionality and performance
  • Understand which pages and features are most popular

Third-Party Analytics and Advertising Tools

We may use third-party analytics and advertising platforms (such as Google Analytics, Facebook Pixel, or similar services) to collect information about how visitors use our website. These tools may use cookies, web beacons, and similar technologies to:

  • Track website visits, page views, and user interactions
  • Measure the effectiveness of our marketing campaigns
  • Deliver targeted advertising based on your interests
  • Generate reports on website performance and user demographics

These third-party services may collect information such as your IP address, browser type, device information, pages visited, and time spent on pages. The information collected is subject to the privacy policies of these third-party providers.

Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) signal that requests websites not to track your online activity. Currently, there is no universal standard for how websites should respond to DNT signals. Our website does not specifically respond to DNT signals at this time. However, you can control tracking through your browser settings, cookie preferences, and opt-out tools provided by third-party advertising networks.

Your Cookie Choices

You have several options to control or limit cookies and tracking:

  • Browser Settings: Most browsers allow you to refuse cookies, delete existing cookies, or alert you when cookies are being sent
  • Opt-Out Tools: You can opt out of interest-based advertising through industry opt-out pages such as the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI)
  • Mobile Device Settings: Mobile devices offer settings to limit ad tracking and reset advertising identifiers

Please note that disabling cookies may affect your ability to use certain features of our website.

Data Retention & Security

How Long We Keep Information

We retain your personal information only as long as necessary to provide the services you requested, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, it is securely deleted or anonymized.

Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure data transmission protocols
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

Important: While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete that information from our systems.

Your Rights & Choices

You have the following rights regarding your personal information:

Opt Out of Communications

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

Request Updates or Corrections

If your personal information changes or if you believe we have inaccurate information, you may request that we update or correct it.

Request Deletion

You may request that we delete your personal information, subject to certain legal exceptions (such as records we are required to retain for regulatory compliance).

Request Information Access

You may request a copy of the personal information we have collected about you.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Texas Real Estate Compliance

As a real estate team operating in Texas, we comply with all applicable Texas Real Estate Commission (TREC) regulations and consumer protection requirements.

Required consumer notices, including Information About Brokerage Services and Consumer Protection Notice, are available in the footer of our website for your review.

For more information about your rights as a real estate consumer in Texas, please visit the Texas Real Estate Commission website at www.trec.texas.gov

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

Blok & Blvd. Realty Group

A division of NoLimit Hldgs. LLC

Real estate team operating under Compass RE Texas, LLC in Texas

Powered by Compass Real Estate (Team)

Office Address:

12525 Memorial Dr #350

Houston, TX 77024

Primary Service Area:

Houston, Texas | Geographic Coordinates: 29.7604° N | 95.3698° W

Contact:

Toll-Free: (855) 882-2583

Local: (346) 569-2583

Email: hello@blokblvd.com

Website: www.blokblvd.com

Team License Disclosure

Blok & Blvd Realty Group powered by Compass Real Estate

Team Principal Partner: David Frank Smith

Texas Real Estate License #: 524643-B

Brokerage License Information

Compass RE Texas, LLC

Corporate Broker License #: 9006927-BB

Phone: 1-833-4COMPAS | 1-833-426-6727

Hours:

Monday–Friday: 7:00 AM – 8:00 PM CT

Saturday–Sunday: 9:00 AM – 6:00 PM CT

Email: support@compass.com

Website: www.compass.com

Acknowledgment

By using our website and submitting forms, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

State Privacy Rights (Including Texas)

Depending on your state of residence, you may have additional privacy rights under state law. While Texas does not currently have a comprehensive consumer privacy law similar to California's CCPA, we respect the privacy rights of all individuals and provide the following rights to all users:

Right to Access

You have the right to request information about the personal data we have collected about you, including the categories of information, sources, purposes for collection, and third parties with whom it has been shared.

Right to Correction

You have the right to request that we correct inaccurate or incomplete personal information we maintain about you.

Right to Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (such as records we are required to retain for regulatory compliance, active transactions, or legal obligations).

Right to Information About Data Processing

You have the right to understand how we process your personal information, including the purposes, categories of data, and retention periods.

Right to Non-Discrimination

You have the right to exercise your privacy rights without receiving discriminatory treatment, such as denial of services, different pricing, or reduced service quality.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe as required by applicable law.

Verification: To protect your privacy and security, we may need to verify your identity before fulfilling your request. We may ask for additional information to confirm you are the person about whom we collected personal information.

Legal Retention Requirements: Certain information may be retained as required by Texas real estate law, federal regulations, or legitimate business purposes (such as transaction records, tax documentation, or dispute resolution). We will inform you if we cannot fulfill a deletion request due to legal retention requirements.